Please read the FAQs and Refund Policy before purchase. If you have a coupon code, enter it on the secure checkout page.
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Frequently Asked Questions:
When can I start?
As soon as your payment is successful, you’ll be able to immediately access your course dashboard. Also look for an email from us with your login credentials.
How long will the course stay available in my account?
The replay videos and downloads are available as long as your subscription is active. For a one-time payment for a course, you’ll have lifetime access.
What is your cancellation policy?
If you are not 100% satisfied with your course or subscription, you can cancel within 30 days by contacting customer support at support@primalbody-primalmind.com.
What is your refund policy?
If you are not 100 percent satisfied with your course or subscription, you are entitled to a full refund if you cancel within 30 days. (Full refunds are not given if you have completed more than 4 course videos)
What are the technology requirements for your courses?
You will need a computer or tablet with high speed internet access. It is recommended to use a recent version of the following internet browsers: Chrome, Internet Explorer, Firefox or Opera. Do not watch the videos in private or incognito mode because we track your progress with cookies. You can use a mobile device but if you device gets interrupted, you might lose your place in the video. If you have any issues with accessing your course content, please contact support.
I have a question about information in the course. Where can I get answers?
Nora hosts a weekly live chat on the private Facebook forum. You can ask her questions about the material on the chat. Tip: If a question comes up while you are watching the video, type it into the lesson note page under the video. Then later you can copy and paste it in the Facebook forum chat discussion area. If you have a question about the website or your account, please contact support.
How do I contact support?
You can contact support here.